PRIVACY POLICY
PRIVACY & SAFETY
This Privacy Policy describes how NoirSilk Collective (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website, purchase from us, or interact with our services.
1. Information We Collect
We may collect the following types of personal data:
• Contact Information: Name, email address, phone number, billing and shipping address.
• Order Information: Purchase history, payment details (processed securely via third-party payment processors; we do not store your full card information).
• Account Information: Username, password (encrypted).
• Technical Data: IP address, browser type, operating system, pages visited, and time spent on our site.
• Cookies: Small files stored on your device to enhance your browsing experience.
2. How We Use Your Information
We use your personal data to:
• Process and fulfill orders.
• Provide customer service and respond to inquiries.
• Send order confirmations, shipping updates, and promotional offers.
• Improve our products, services, and website experience.
• Prevent fraudulent transactions and enhance security.
3. Cookies
Definition: Cookies are small text files placed on your device by a website to remember information about your visit.
We use cookies to:
• Remember your preferences and cart contents.
• Analyze site traffic and usage patterns.
• Offer relevant promotions and advertisements.
You can disable cookies in your browser settings, but this may affect the functionality of our site.
4. Disclosure of Personal Data
We may share your information with:
• Service Providers (e.g., shipping carriers, payment processors, email service providers).
• Legal Authorities when required by law.
• Business Transfers in case of a merger, acquisition, or sale of company assets.
We do not sell your personal information to third parties.
5. Data Protection
We implement industry-standard encryption, firewalls, and security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
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6. Your Rights
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Depending on your location, you may have the right to:
• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of the information we hold about you.
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7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.